TELKOM

The Company

Telkom South Africa, one of the largest telecommunications providers in the region with operations across 38 African nations, engaged our team to deliver Phase I of the Lions Mobile App. The goal was a secure, scalable digital platform that could improve customer experience and operational control.

The Solution

Delivered architecture and process design for a modern telecom mobile platform.
Implemented a multi-module mobile and web ecosystem with secure OTP onboarding.
Built content and admin management capabilities for rapid updates and campaign control.
Enabled push notifications, multimedia sections, and CRM-connected user journeys.
Executed rigorous testing and production readiness validation for stable launch.

38Country operation footprint

99.9%Release reliability target

45%Faster content update cycle

Customer Feedback

Execution quality and governance gave confidence during critical rollout windows.
The delivered architecture made operations simpler and easier to scale.
Teams benefited from stronger visibility, better engagement controls, and faster release cycles.